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PricewaterhouseCoopers Advisory Services LLC

Denver, Colorado

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City of Austin Transportation and Public Works Department

Austin, Texas

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Confidential

Overland Park, Kansas

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Codes and Standard Director

Herndon , Virginia

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Spacelabs Healthcare LLC

Oklahoma City, Oklahoma

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City of Glendale

Glendale, California

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Baylor College of Medicine / Translational Research Institute for Space Health (TRISH)

Houston, Texas

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City of Flint

Flint, Michigan

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Green Bay Packaging Inc. - Citadel Industries

Aurora, Illinois

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City of Bloomington

Bloomington, Indiana

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PricewaterhouseCoopers Advisory Services LLC

Dallas, Texas

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City of Richardson, TX

Richardson, Texas

Clean Water Services

Beaverton, Oregon

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St. Christopher's Hospital for Children

Philadelphia, Pennsylvania

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The Maryland-National Capital Park and Planning Commission, Prince George's Planning Department

Largo, Maryland

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Kissimmee Utility Authority

Kissimmee, Florida

Clean Water Services

Tigard, Oregon

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City of Austin Transportation and Public Works Department

Austin, Texas

Sturgeon County, Morinville, Alberta

Canada - Nationwide

Summit Fire & Security

United States - Nationwide

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Customer Services Division Manager
About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience.Under the direction of the Deputy Dire


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